Answers to the questions we hear most often from operators, maintenance and procurement.
Send the part and its operational context through our Recovery Check. We respond within one business day with a feasible route: reverse engineering, qualified re-manufacturing or repair — depending on criticality, available data and the required acceptance path.
Yes. From the physical part or sample we build a manufacturing-ready CAD model via 3D scan, identify the material (XRF, optical emission, hardness, microstructure) and reconstruct tolerance, function and surface requirements — even with worn or damaged samples.
When the base body still has sound substance and only local wear or damage. Build-up welding, hybrid manufacturing and coatings are then faster, cheaper and more resource-efficient than new fabrication. With lost substance or full material fatigue only re-manufacturing is sensible.
Ideally: photo of the part, application context, criticality, quantity, required acceptance path. Missing information (drawings, material spec, supplier data) is not a blocker — this is exactly what we are built for.
IEC 62402 is the international standard for obsolescence management. It structures proactive prevention and reactive recovery in a clear process (Assess → Analyse → Recover → Validate → Supply). We work methodically along these principles without claiming formal certification of the standard.
When OEM IP (patent, design rights, contractually bound IP) is still actively enforced and there are no legitimate operator recovery rights. In that case we clarify the legal frame first, before engineering begins. Mass production is not our primary mode — typical volumes are one-offs to small/medium series.
When 3D data or an original part is available and there are no regulatory requirements, from a few days to about two weeks. Extended requirements typically lengthen the lead time. In emergencies, accelerated handling can be prioritised.
